live casino Terms and Conditions

Welcome to live casino. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "you", "your") and live casino ("we", "us", "our", "the Platform"). By accessing, registering on, or using any part of live casino at https://live-casino.io, you confirm that you have read, understood, and agreed to be bound by these Terms in full.

If you do not agree with any part of these Terms, you must not register an account or use the live casino platform. Continued use of the platform after any update to these Terms constitutes your acceptance of the revised version.

These Terms apply to all games, promotions, payment transactions, and communications conducted through live casino. They should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and live casino.

To register and play on live casino, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active.

• You must be at least 18 years of age. live casino does not permit minors to register or play under any circumstances.
• You must be registering as an individual acting on your own behalf, not on behalf of any third party or business entity.
• You must have the legal capacity to enter into a binding contract under the laws applicable in your jurisdiction.
• You must not be a current employee, contractor, or immediate family member of a live casino employee or contractor.
• You must not be registered on any self-exclusion list or have previously been permanently excluded from live casino.

live casino reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be immediately closed and all funds — including any winnings — will be forfeited.

Each player is permitted to hold one account only on live casino. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, and a valid mobile number linked to your bKash, Nagad, or Rocket account. Providing false information is a breach of these Terms and may result in account closure.

You are responsible for keeping your login credentials — username and password — confidential. live casino will never ask for your password via email, live chat, or any other channel. If you suspect your account has been accessed without your authorisation, contact support immediately.

live casino supports deposits via bKash, Nagad, and Rocket — the three most widely used mobile wallets in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT). No foreign currency conversions are applied.

All funds deposited into your live casino account must come from a payment method registered in your own name. Deposits from third-party accounts are not permitted and will be returned. live casino reserves the right to request verification documents before processing any deposit above ৳10,000.

Deposited funds are held in a segregated account and are available for gameplay immediately upon confirmation. live casino does not charge any fees on deposits. However, your mobile wallet provider may apply their own transaction charges — please check with your provider before depositing.

live casino is committed to fast, fee-free withdrawals. The average processing time for withdrawals to bKash, Nagad, and Rocket is under 30 minutes, 24 hours a day, 7 days a week. The amount you request is exactly what arrives in your mobile wallet — no deductions, no hidden charges.

• Minimum withdrawal amount: ৳500 per transaction.
• Maximum withdrawal amount: ৳100,000 per day.
• Withdrawals are processed to the same mobile wallet used for the most recent deposit.
• Withdrawals to third-party accounts or accounts not registered in your name are not permitted.
• Accounts that have not completed identity verification may have withdrawals held pending document review.

live casino reserves the right to carry out additional security checks before processing large withdrawals. This is to protect players from fraud and to comply with anti-money laundering obligations. Any such checks will be completed as quickly as possible and you will be notified if additional information is required.

live casino offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules set out below. In the event of any conflict, the specific offer terms take precedence.

Welcome Bonus: New players on live casino are eligible for a 100% match bonus on their first deposit, up to ৳5,000. To qualify, the first deposit must be a minimum of ৳500. The welcome bonus is available to each new player once only.

Wagering Requirements: All bonuses on live casino are subject to a wagering requirement of 20x the bonus amount before any winnings derived from bonus funds can be withdrawn. For example, a ৳1,000 bonus requires ৳20,000 in total wagers before withdrawal is permitted.

• Bonus funds and real money funds are kept separate. Real money is always wagered first.
• Bonuses expire 30 days after being credited if wagering requirements are not met within that period.
• Only one bonus may be active at a time. Claiming a new bonus before completing an existing one will forfeit the previous bonus.
• Bonuses obtained through fraudulent means, including the use of multiple accounts, will be voided and the account closed.

All games on live casino use a certified Random Number Generator (RNG) to determine outcomes. Results are entirely random and cannot be influenced by the platform, any employee, or any player. live casino's RNG is independently audited on an annual basis by a third-party testing laboratory.

By placing a bet on live casino, you acknowledge that:

• All bets are final once confirmed. Bets cannot be cancelled or reversed after placement.
• Game results displayed on your screen are the official results. In the event of a discrepancy, the server-side record is authoritative.
• Minimum and maximum bet limits apply to each game and are displayed within the game interface before you place a bet.
• The use of automated betting software, bots, or any system designed to gain an unfair advantage is strictly prohibited.

In the event of a technical malfunction during gameplay, live casino will investigate the incident and, where possible, restore the game to its state immediately before the malfunction. If restoration is not possible, affected bets will be voided and stakes returned to the player's account.

The following actions are strictly prohibited on live casino. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities.

• Creating or operating more than one account on live casino, whether under your own name or any other identity.
• Using the platform for any money laundering activity or attempting to use gaming transactions to conceal the origin of funds.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage. Any winnings obtained through exploitation will be voided.
• Colluding with other players to manipulate game outcomes or bonus conditions.
• Using abusive, threatening, or offensive language toward live casino staff or other players.
• Attempting to access another player's account or any part of the live casino system without authorisation.

live casino is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. All registered players have access to a full suite of responsible gaming tools directly from their account settings.

Available tools include deposit limits (daily, weekly, and monthly), session time reminders, cooling-off periods, and full self-exclusion. These tools can be activated instantly without needing to contact support. Once a self-exclusion is in place, it cannot be reversed for the duration of the exclusion period.

If you are concerned about your gaming behaviour, or that of someone you know, please visit our dedicated Responsible Gaming page for detailed guidance and resources. Our support team is available 24/7 and can help you access the right tools immediately.

You may close your live casino account at any time by contacting our support team via live chat or email at [email protected]. Upon closure, any remaining real money balance will be returned to your registered mobile wallet within 5 business days, provided all verification requirements have been met.

live casino reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A player has breached any provision of these Terms and Conditions.
• Fraudulent activity, money laundering, or prohibited conduct is detected or suspected.
• A player is found to be ineligible under the eligibility criteria set out in Section 02.
• A player has requested self-exclusion under the Responsible Gaming programme.

Where an account is closed due to a breach of these Terms, live casino reserves the right to withhold any balance pending investigation. If the investigation confirms a breach, the balance may be forfeited in full.

To the fullest extent permitted by applicable law, live casino's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.

live casino is not liable for any loss or damage arising from:

• Interruptions to the platform caused by scheduled maintenance, technical failures, or events outside our reasonable control.
• Losses resulting from a player's failure to keep their login credentials secure.
• Any indirect, consequential, or special losses, including loss of profits or opportunity.

Nothing in these Terms limits live casino's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

live casino may update these Terms and Conditions at any time. When we make material changes, we will notify registered players via email and display a prominent notice on the platform for at least 14 days before the changes take effect.

If you continue to use live casino after the effective date of any updated Terms, you are deemed to have accepted the revised version. If you do not agree with the changes, you should close your account before the effective date and withdraw any remaining balance.

The date at the top of this page always reflects when these Terms were last updated. We recommend reviewing this page periodically to stay informed of any changes.

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, our support team is available 24/7 and happy to help.

• Live Chat: Available directly on the live casino platform — typically responds within a few minutes.
• Email: [email protected] — responses within a few hours.

For responsible gaming enquiries specifically, please visit our Responsible Gaming page which contains dedicated contact information and external support resources.